GoldToken Help - Troubleshooting site related issues. Answers provided mostly by players.
Please read the Discussion Board Rules before participating in the discussion boards.
2 Most answers can be found in the Info Pages pages, by clicking this link Poke
2 Actual game bugs Bug should be posted on the Bug Reports DB
2 Red car The mobile site can be found at http://m.goldtoken.com/
2 GoldToken Goldies are all listed in this link High five
2 The DB is the place to ask wiki and link code questions Puzzled
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(#5463306) Re: Site
Posted by karynsong on 31 Jan 2023 at 7:30PM
With me it was only on American Rummikub games. Everything I clicked on had a 10-15 second delay to respond. It was driving me NUTZ! Even after restarting the computer. I'm so glad it was only for a couple hours.
(#5463014) Re: Site
Posted by Jools on 30 Jan 2023 at 7:49PM
I think the squirrels went on strike for more nuts
(#5462964) Re: Site
Posted by laura lee on 30 Jan 2023 at 3:44PM
Hope it wasn't a Bumble Bee
(#5462961) Re: Site
Posted by rabbitoid on 30 Jan 2023 at 3:38PM
The world domination project ran into a bug.
(#5462911) Re: Site
Posted by Silkwood on 30 Jan 2023 at 12:54PM
plugged it back in after someone tripped over the plug-in
(#5462910) Re: Site
Posted by littleblue on 30 Jan 2023 at 12:50PM
Whatever you tweaked it's worked! (UK)
(#5462909) Re: Site
Posted by Robyn Hode on 30 Jan 2023 at 12:48PM
Running smooth now.
(#5462908) Re: Site
Posted by Mecir on 30 Jan 2023 at 12:48PM
Adjusted a few things, let's see ...
(#5462906) Re: Site
Posted by Robyn Hode on 30 Jan 2023 at 12:44PM
I blame rabbitoid.
(#5462905) Re: Site
Posted by littleblue on 30 Jan 2023 at 12:39PM
Suddenly sped up - hope sorted now
(#5462900) Re: Site
Posted by laura lee on 30 Jan 2023 at 12:04PM
Very slow for me also.... Wonder if its the ice storm coming thru parts of Central America. (I'm under a Winter weather warning here in Northern Arkansas, and I know parts of Missouri, Kansas and Okla. are too).
(#5462897) Re: Site
Posted by nasher on 30 Jan 2023 at 11:52AM
No, it's notjust you. Snail's pace for over 24 hours here in UK.
(#5462896) Re: Site
Posted by sallyp on 30 Jan 2023 at 11:49AM
Not really playable for me in the UK at the moment.
I hope we get a few hours added on for Olympic games.
(#5462894) Re: Site
Posted by rabbitoid on 30 Jan 2023 at 11:28AM
Veeery slow. Some games won't open at all, even after several tries and cache clean.
(#5462892) Re: Site
Posted by TerryS on 30 Jan 2023 at 11:19AM
Very Slow
(#5462891) Site
Posted by Jaybar on 30 Jan 2023 at 11:17AM
Are we running very sloooooow or is it me ?
(#5454098) Re: Game invites
Posted by Jools on 4 Jan 2023 at 11:27PM
sounds like a browser extension.
To get rid of it, click the 3 dots near the top-right, then "moor tools", then extensions. That will list all the extensions you have installed and you can turn them off or remove them from there
(#5454065) Re: Game invites
Posted by karynsong on 4 Jan 2023 at 7:03PM
Thank you. I'm back at Google Chrome and all the problems have stopped! However, that ANNOYING Adgone ad keeps popping up from the bottom and slowly travels up the screen covering everything. It didn't happen with Edge. But it happens about 30 times a day with Chrome and I've tried everything to get rid of it. It won't go away. Any ideas???
(#5444911) Re: Golderos for Tokens
Posted by hoof hearted on 8 Dec 2022 at 6:04PM
When I click the membership link at the top of the page, there’s a section there that says buy golderos for yourself.
(#5444733) Golderos for Tokens
Posted by HeartOnFire on 8 Dec 2022 at 5:18AM
How do I purchase golderos to buy tokens? The only option I see under the "goldero section" is to buy a significant amount towards your own or someone else's membership?
(#5439222) Re: Chess Ladder
Posted by Fast Eddie on 24 Nov 2022 at 2:39AM
Yup, I think I’ve had 3 and haven’t had white yet 😂
(#5439169) Chess Ladder
Posted by Robyn Hode on 23 Nov 2022 at 9:12PM
I've been on the top rung for awhile and now am about to begin my fourth game on the top rung.

In all four games I have been Black

Seems to me that isn't right.
(#5436999) Re: Ladders
Posted by Games Administrator on 17 Nov 2022 at 2:20PM
We do automatically pull players who aren’t active on GoldToken, and have for many years. To be exact: We remove players from excess ladders when their membership expires, and we remove them from everything if they haven't been online for 30 days (vacation days are exempt). If you have reason to believe that a players vacation days are being used in Lou of their being exited off a ladder, please write GoldToken Support, and it will be taken care of.

~~Mary Jo
(#5436186) Re: Ladders
Posted by Fast Eddie on 15 Nov 2022 at 1:53AM
Yes, maybe at least a auto removal of players who have not logged in for 3 months or so would help.
(#5436185) Re: Ladders
Posted by Jools on 15 Nov 2022 at 1:50AM
It doesn't help that there are players on ladders who are no longer active
(#5436183) Re: Ladders
Posted by Fast Eddie on 15 Nov 2022 at 1:33AM
Yeah, it doesn’t seem a very good system if I’m honest - challenging a player without a game on the next rung seems better.
(#5436169) Re: Ladders
Posted by GinnyB on 15 Nov 2022 at 12:11AM
There are some people stuck on ladders for YEARS!!!!
(#5436077) Re: Ladders
Posted by Fast Eddie on 14 Nov 2022 at 2:12PM
Ah! Thanks for the info - there are some chess sites where you challenge a person of your choosing thought it worked like that 🙂
(#5436061) Re: Ladders
Posted by steve111 on 14 Nov 2022 at 1:30PM
It happens automatically. You obviously are the only player on your rung. You'll have to wait until someone either moves up from below you or someone moves down from above.
(#5436051) Ladders
Posted by Fast Eddie on 14 Nov 2022 at 12:46PM
Hi all,

This may seem like a really dumb question but, how do you actually challenge someone in the ladder? I’ve been sat on both the chess and dominoes ones for a few weeks now - I’ve been challenged but never had the option to challenge another player, even one without a game.
(#5427617) Re: Dec 2021 — Four-player games -- Resolved.
Posted by Otto the octopus on 19 Oct 2022 at 9:35AM
Thanks.
(#5427611) Re: Player Icon
Posted by Jools on 19 Oct 2022 at 9:27AM
Go to Icon Mania and request a new one
(#5427608) Player Icon
Posted by TerryS on 19 Oct 2022 at 9:08AM
I was wondering how you update your player icon.
(#5427378) Re: Dec 2021 — Four-player games
Posted by steve111 on 18 Oct 2022 at 4:01PM
A player coming in 2nd gets more points than a player coming in 3rd.
(#5427365) Dec 2021 — Four-player games
Posted by Otto the octopus on 18 Oct 2022 at 3:09PM
Who do I talk to about a discrepancy in the scoring of Round 1 Section 4 of this Tournament?
https://www.goldtoken.com/games/tournaments?st=178275

One of the players has 4 points but they have lost 2 games like the others, who have 0 points?
(#5426725) Re: Game invites
Posted by Games Administrator on 16 Oct 2022 at 7:40PM
Here is the link to download Chrome: https://www.google.com/chrome/
(#5426435) Re: Game invites
Posted by karynsong on 15 Oct 2022 at 10:28PM
I hate to admit this, but I have no idea how to switch back to whatever I had before. My son did it when he visited.
(#5425680) Re: Game invites
Posted by LittleTree on 13 Oct 2022 at 4:39PM
I think there have been reported problems on here with Microsoft Edge. Can you switch back to your original browser to see if it works right on there?
(#5425674) Game invites
Posted by karynsong on 13 Oct 2022 at 4:07PM
Why can't I invite people to games anymore? As soon as I click on 'next', it suddenly goes back to start a new game.
I cleared the cookies and it still happens. Not every time, but almost every time.
I'm on a Dell desktop and recently switched to Microsoft Edge.
Any suggestions would be appreciated.

Karyn
(#5423612) Re: GoldTokens 23rd anniversary
Posted by ladyvic on 7 Oct 2022 at 8:57AM
No it was The ANIMAL ICON CLUB
(#5423602) Re: GoldTokens 23rd anniversary
Posted by Diddly on 7 Oct 2022 at 8:26AM
Hoots?
(#5422954) Re: GoldTokens 23rd anniversary
Posted by ladyvic on 5 Oct 2022 at 4:25PM
Still not the Club I was looking for but I'll give you both credit. Thumbs up
(#5422953) Re: GoldTokens 23rd anniversary
Posted by GoldiLocks on 5 Oct 2022 at 4:16PM
The WolfPack?
(#5422888) Re: GoldTokens 23rd anniversary
Posted by ladyvic on 5 Oct 2022 at 12:36PM
That's a good answer but not the one I'm looking for. Sorry
If you've already got all 3 tokens please let someone else answer.
(#5422793) Re: GoldTokens 23rd anniversary
Posted by laura lee on 5 Oct 2022 at 7:25AM
Kitties Korner & Doggie Daycare
(#5422789) GoldTokens 23rd anniversary
Posted by ladyvic on 5 Oct 2022 at 7:21AM

Members of The Save Our Earth Club are not eligible to win in this particular contest.
You can only win 1 of each of these tokens.
(unknown photo)(unknown photo)(unknown photo)
First person to answer this question wins

What Club features animals?
(#5414253) Re: Hope someone will help
Posted by Hillbilly on 11 Sep 2022 at 2:57PM
You're so welcome. Hugging
(#5414229) Re: Hope someone will help
Posted by **YANKEE ROSE*JR FRANK PAB on 11 Sep 2022 at 12:59PM
Ty so much I don't know what happen but tried and it worked ty hon Hugging
(#5414228) Re: Hope someone will help
Posted by **YANKEE ROSE*JR FRANK PAB on 11 Sep 2022 at 12:57PM
Goin 2 see ry
(#5414224) Re: Hope someone will help
Posted by Hillbilly on 11 Sep 2022 at 12:45PM
Go to your Inbox and at the top in red click on Change your signature and post the picture number there. Does this help?
(#5414166) Hope someone will help
Posted by **YANKEE ROSE*JR FRANK PAB on 11 Sep 2022 at 8:17AM
Trying 2 but the same picture on were I send my messages I can but it on my profile but not on were I send my message ? Any imput sure will help this has never happened 2 me thank u
(#5413901) Re: WIKI help please
Posted by M3 on 10 Sep 2022 at 11:36AM
  • I looked for that Wiki on my Wiki Hotlist without finding it, and without it I cannot help directly; however, you might be able to fix it yourself.
  • First get onto a reliable connection even if you need to use a public library. (A reliable power supply would help too. Added after idea below.)
    • Bright Idea! Because of electrical trouble caused by those attacking us you maybe should use a thumb drive to save often in case of power outage.
  • Then go into the wiki.
  • Check whether or not your edit was the last one. If not, you will need to dance around intervening edits without deleting their data.
  • Have the site show you the version before you adjusted it. Maybe save that on the thumb drive.
  • Be cautious. Save often.
    • You could even save all the relevant versions on your thumb drive giving them names useful to you and then edit the wiki elsewhere offline with a reliable power supply saving your work on that thumb drive.
    • Once you have it ready you can insert it as the latest version of the wiki -- after checking for edits which weren't there when you sucked down the info.
      • If you get the task done soon you might not need to deal with such.
(#5413172) Re: Continuing on to Page 2 of Current Games
Posted by rabbitoid on 7 Sep 2022 at 10:57PM
Page 2 or higher contain the other games, but above it you still have the stuff you see on your profile page.
(#5413169) Re: Continuing on to Page 2 of Current Games
Posted by Silkwood on 7 Sep 2022 at 10:16PM
did you look down the page? it looks like its still on original profile games, but its down below
(#5413163) Continuing on to Page 2 of Current Games
Posted by Hillbilly on 7 Sep 2022 at 9:10PM
Sometimes I need to find a game that's on Page 2 or Page 3 of current games listed on a profile page but when I click on the link it takes me back to the profile page. Is anyone else having this problem?
(#5407877) Re: 3 Person Hearts game. What is removed?
Posted by eliphont551 on 21 Aug 2022 at 5:21AM
According to the Rules - it appears the 2 of diamonds would be removed. Rules of Hearts

With 3 players, Two of Diamonds is removed and 17 cards are dealt to each.
With 4 players, 13 cards are dealt to each.
With 5 players, Two of Clubs and Two of Diamonds are removed and 10 cards are dealt to each.
With 6 players, Two of Diamonds, Three of Diamonds, Three of Clubs and Four of Clubs are removed and 8 cards are dealt to each.
(#5407790) 3 Person Hearts game. What is removed?
Posted by IDamian on 20 Aug 2022 at 9:59PM
when a player drops out of a 4 person Hearts game and we have to divide up the deck, normally the 2C is taken out. Does anyone know which card is eliminated here?
(#5406927) Re: Game started
Posted by z71cat on 17 Aug 2022 at 6:33PM
I missed that. Thanks, was just a tad confused 😂
(#5406833) Re: Game started
Posted by rabbitoid on 17 Aug 2022 at 8:53AM
it says on the tournament page The Cribbage Competition in The Oct 2022 — League tourney, Cribbage Tournament "Up to 16 players may join each game type". There were 16 players subscribed, so the tournament started. It doesn't say on the tournament page that this is so, but apparently it is. I didn't know that either, but it's good to know.
(#5406813) Game started
Posted by z71cat on 17 Aug 2022 at 7:20AM
The Oct 2022 — League tourney, Cribbage Tournament. Says won't start till October 24,2022 but started today??????

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