GoldToken Help - Troubleshooting site related issues. Answers provided mostly by players.
Please read the Discussion Board Rules before participating in the discussion boards.
2 Most answers can be found in the Info Pages pages, by clicking this link Poke
2 Actual game bugs Bug should be posted on the Bug Reports DB
2 Red car The mobile site can be found at http://m.goldtoken.com/
2 GoldToken Goldies are all listed in this link High five
2 The DB is the place to ask wiki and link code questions Puzzled
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(#5597423) Re: Completed games
Posted by eliphont551 on 23 Apr 2024 at 4:05AM
I think this will work.

Go to Preferences

Click on GameSheet tab

Uncheck:
  • Show recently completed games.
When enabled, a list of your recently completed games will be displayed on your gamesheet.

Crossed Fingers
(#5597359) Completed games
Posted by Otto the octopus on 22 Apr 2024 at 7:06PM
Is there a way to hide completed game stats so that nobody can view them?
(#5593292) Re: timeouts
Posted by latenite on 6 Apr 2024 at 6:22AM
Different people live with different rules and goals. Systems are designed, we hope, to catch situations where those differences matter. So, the System is to have vacation Days, so that we can have vacations and emergencies and the like. The Catch is things like Death (for which someone noted that the System, manually, can make a one-time adjustment). But Abuse (intentional or inadvertent) is very difficult to counteract, whether here or in the Big "Real" World.

Try to enjoy the games!
(#5593077) Re: timeouts
Posted by marcmandy on 5 Apr 2024 at 6:41AM
Smiling
Nice recovery! Enjoy the vacation!
(#5592966) Re: timeouts
Posted by Robyn Hode on 4 Apr 2024 at 5:45PM
I'm no longer deceased and will soon return to my games. However, I then will go on vacation.
(#5592921) Re: timeouts
Posted by z71cat on 4 Apr 2024 at 1:13PM
SORRY TO HEAR THAT.
(#5592920) Re: timeouts
Posted by gravyrun on 4 Apr 2024 at 1:10PM
OK thanks. Hope not to serious
(#5592915) Re: timeouts
Posted by hoof hearted on 4 Apr 2024 at 12:38PM
If it's Gary he told me he was sick and going into the hospital.
(#5592865) Re: timeouts
Posted by gravyrun on 4 Apr 2024 at 9:36AM
The game must be tourne case. Won"t say name but i think its the same person.
(#5592863) Re: timeouts
Posted by z71cat on 4 Apr 2024 at 9:33AM
I have one now. Hasn't played since March 12th. Just rolls over everyday.
(#5592861) Re: timeouts
Posted by gravyrun on 4 Apr 2024 at 9:28AM
I agree with you 100%. It delays tournaments.
(#5592843) Re: timeouts
Posted by laura lee on 4 Apr 2024 at 7:07AM
I had some games against deceased players, I sent a message to Support and they ended the games.
It's the players that have 600 to 1000 games (and still joining more) that use their vacation days to turn 3 day move games into 3 week move games... Why join that many games it you can't play them within the 3 day time.. Don't they realize they're spoiling the fun for some of the people.?
(#5592839) Re: timeouts
Posted by Jools on 4 Apr 2024 at 6:57AM
I had several games against a deceased player that went on several months
(#5592826) Re: timeouts
Posted by gravyrun on 4 Apr 2024 at 4:52AM
at least i understand
(#5592825) Re: timeouts
Posted by rabbitoid on 4 Apr 2024 at 4:46AM
Platinums get 60 days per year. A week "costs" only 5 vacation days, since weekend days don't count. So theoretically 60 days should come to 12 weeks, about 3 months. Right? well no, it's much more but I have never been able to figure out why. As I said, don't hold your breath.
(#5592824) Re: timeouts
Posted by littleblue on 4 Apr 2024 at 4:41AM
It's a painful realisation when it first happens to you .... ! I had no idea until it happened to me Smiling
(#5592823) Re: timeouts
Posted by gravyrun on 4 Apr 2024 at 4:39AM
it does. .Thanks for setting me straight. lol
(#5592822) Re: timeouts
Posted by littleblue on 4 Apr 2024 at 4:36AM
A player who has platinum membership can set their vacation days to "automatic". This means that if a game is about to timeout a vacation day is automatically drawn down and used to prevent the timeout. This is really intended to cover for unexpected short term reasons for not being able to play - so an extra benefit for that level of membership. However if the player has stopped playing for a long time (for whatever reason) you have to wait until eventually the vacation days run out, only then will the game timeout. As I know this takes a surprisingly long time if the player has a lot of vacation days in the balance.
I hope this helps explain the behaviour of the game.
(#5592821) Re: timeouts
Posted by gravyrun on 4 Apr 2024 at 4:34AM
i see, thanks
(#5592820) Re: timeouts
Posted by rabbitoid on 4 Apr 2024 at 4:33AM
This is the setting "Automatically set vacation days" available to platinum members. Don't hold your breath.
(#5592819) timeouts
Posted by gravyrun on 4 Apr 2024 at 4:29AM
Question.. how can a player not make a move since March 10, but never timeout? Everyday just before timimg out, gets a another vacation day and another 24 hrs. What am i missing here?
(#5592392) Re: (no subject)
Posted by fatdaddy on 2 Apr 2024 at 2:29PM
I'm ambient.
(#5591766) Re: (no subject)
Posted by marcmandy on 31 Mar 2024 at 3:31PM
no message
(#5591741) Re: (no subject)
Posted by Robyn Hode on 31 Mar 2024 at 2:14PM
No subject
(#5591725) Re: (no subject)
Posted by marcmandy on 31 Mar 2024 at 1:37PM

I'm ambivalent...
(#5591720) Re: (no subject)
Posted by Lou Siffer on 31 Mar 2024 at 1:18PM
I strongly disagree.
(#5589582) (no subject)
Posted by pepperbeach on 23 Mar 2024 at 2:32PM
(#5585932) Re: Photos
Posted by steve111 on 9 Mar 2024 at 7:35AM
Thumbs up
(#5585929) Re: Photos
Posted by Jools on 9 Mar 2024 at 7:08AM
If you host boards or competitions, it's useful have have them private for some of the time
(#5585927) Re: Photos
Posted by steve111 on 9 Mar 2024 at 7:04AM
Thanks to you both for the help.
(#5585843) Re: Photos
Posted by STUSTU on 9 Mar 2024 at 12:01AM
you can also have them semi private, where only you and your chums can see
(#5585831) Re: Photos
Posted by steve111 on 8 Mar 2024 at 8:21PM
Thanks, L.T. I appreciate your quick response!

That seems funny to me that there is an option to make pictures private.
Why would I load a picture to this site and then make it private?? That seems senseless.

Thanks again, LittleTree.
(#5585830) Re: Photos
Posted by LittleTree on 8 Mar 2024 at 8:12PM

Only you can see the sentence. It's to let you know that other's can see your photos in your album. When you upload your photos it gives you an option to make it private, that only you can see, or public than anyone can see. Smiling
(#5585829) Photos
Posted by steve111 on 8 Mar 2024 at 8:03PM
Why do all the photos in my Album have this sentence underneath them?
"This photo is public"
What is the meaning? I don't see other people's
pictures having this caption.
Anyone know how to get rid of the sentence?
(#5581719) Re: Rumikub suggestion
Posted by feeco on 23 Feb 2024 at 2:21PM
Thanks to GT team for creating these icons
(#5581052) Re: Rumikub suggestion
Posted by Jools on 20 Feb 2024 at 7:48PM
Back arrow works on phones too.

BTW like your icon, fancy a dance?
(#5581044) Re: Rumikub suggestion
Posted by feeco on 20 Feb 2024 at 7:17PM
awesome. That works! Thank you
(#5581009) Re: Rumikub suggestion
Posted by eliphont551 on 20 Feb 2024 at 3:28PM
If you are using a computer, just press the back arrow at the top left of your screen. Every time you click the arrow it will move back 1 tile. Thumbs up
(#5581000) Re: Rumikub suggestion
Posted by littleblue on 20 Feb 2024 at 2:56PM
Like this suggestion, due to the sometimes involved options one tries, having to start from scratch for each one makes it more of a chore than it needs to be to play some turns. Unless there is a good game reason for this of course!
(#5580998) Rumikub suggestion
Posted by feeco on 20 Feb 2024 at 2:53PM
May I suggest for future consideration to be able to DESELECT one card instead of Undo all cards within one round before saving it.
I play the American version. Thanks
(#5572271) Re: Congrats picture
Posted by GinnyB on 18 Jan 2024 at 1:29AM
Well thank you. I thought it was my computer doing this to me because it's over 10 years old. Now I can go an do all of the tournaments I save ..
(#5572107) Re: Congrats picture
Posted by Games Administrator on 17 Jan 2024 at 7:29AM
This feature is now working. High five Please go to some of your won tournaments and check it out!
(#5572084) Re: Congrats picture
Posted by ditzyblue on 17 Jan 2024 at 4:05AM
Thank you for explaining..I thought it was just happening to me..so I've not been
selecting anythingSad ty Smiling
(#5571130) Re: Membership renewal error.
Posted by stormy rebel on 14 Jan 2024 at 6:01AM
thats a good thing lol
(#5571116) Re: Membership renewal error.
Posted by sallyp on 14 Jan 2024 at 4:11AM

Ignore that, somehow I have renewed for 2 years. No idea what I did .

(#5571113) Membership renewal error.
Posted by sallyp on 14 Jan 2024 at 3:37AM
I just renewed my membership and I did not notice until just as I had clicked that I got charged $100 not $50 for my 100 Golderos and years membership.

$50 per year (100 Golderos) is what it says on the membership page that it should cost.

Any suggestions what I should do please ?

(#5570018) Re: Animosity Race
Posted by rabbitoid on 10 Jan 2024 at 11:00AM
You have reported the broblem on the bug board, good. Have patience, eventually someone who can do something about it will see your post.
(#5570009) Animosity Race
Posted by Gail_M on 10 Jan 2024 at 10:00AM
I am experiencing some difficulty with my Animosity Race games I can't move my "Flag baring monkey" piece. In Race, you are able to move the monkey in order to win the game. Any suggestions?
(#5566559) (no subject)
Posted by loca on 30 Dec 2023 at 2:13PM
14149410
drawing names from a hat
(#5566517) Re: Congrats picture
Posted by Chimera on 30 Dec 2023 at 10:40AM
Thank you. I definitely never would have found that.
(#5566483) Re: Congrats picture
Posted by rabbitoid on 30 Dec 2023 at 8:39AM
It concerns your won tournaments. For example, one you won: The Nackgammon Competition in The Aprildawn's Fun Gaming Club Dec. 2023 Tournament (click on the "Nackgammon Competition" link). Next to your name you have a link to (congrats picture).
(#5566468) Re: Congrats picture
Posted by Chimera on 30 Dec 2023 at 7:19AM
Where is "congrats picture found"? I admit I've never seen such a thing.
(#5565791) Re: Congrats picture
Posted by rabbitoid on 28 Dec 2023 at 8:21AM
Works now.

Secondary bug: Would it kill Tomas to tell the world when he corrects something? Smiling
(#5565299) (no subject)
Posted by loca on 26 Dec 2023 at 2:00PM
i guessed the same as mumsie, y didnt i get it
(#5564884) Re: Congrats picture
Posted by rabbitoid on 25 Dec 2023 at 8:01AM
When you click on "Congrats picture" you get a screen with a choice of backgrounds. This still works. You click on one of them, and you (used to) get a screen with a pretty "Congrats" message, which you can print out and hang on your wall or whatever. This currently doesn't work.
(#5564880) Re: Congrats picture
Posted by Les on 25 Dec 2023 at 7:49AM
But what is the congrats picture referred to?
(#5564878) Re: Congrats picture
Posted by Games Administrator on 25 Dec 2023 at 7:46AM
I sent Tomas a note about this. It should be fixed shortly.

~~Mary Jo
(#5564871) Re: Congrats picture
Posted by rabbitoid on 25 Dec 2023 at 7:22AM
It used to work, Apparently something broke. Now what you get is an error message.
(#5564844) Congrats picture
Posted by Les on 25 Dec 2023 at 6:36AM
Whenever I win a tournament the congratulations message says “Les (congrats picture)”
What does this mean? Should I be selecting something in settings?
(#5564002) Re: Moebius moguls
Posted by twotees on 22 Dec 2023 at 5:02PM
Thankyou for explaining it to me.
(#5563973) Re: Moebius moguls
Posted by rabbitoid on 22 Dec 2023 at 3:36PM
Moebius is one of those games which may need an insane number of moves to finish. A typical game can easily reach several hundred moves. It is really unsuited for the Olympics with the 60 day clock limit.
I'll add it now to the list of games which are considered to be too long to be part of the Olympics.
(#5563953) Re: Moebius moguls
Posted by Games Administrator on 22 Dec 2023 at 2:56PM


If you feel someone is cheating, please do not post on the public discussion boards. Contact GoldToken Support.

I just happened to check a game #14063910 in which you timed out in Moebius Mogul. This is an Olympic game where the rules state: "This is game #14063911. It has a time limit of 3 days per turn. If a player fails to make a move in time, that player forfeits the game. The total clock time of each player may not exceed 1 month 4 weeks".

Your clock reached 60 days (1 month 4 weeks) therefore, you timed out. No cheating involved.
(#5563904) Moebius moguls
Posted by twotees on 22 Dec 2023 at 1:10PM
I have just timed out against another player when I play every day, twice a day. I checked this players stats on this game and quite a lot of his opponents time out! I think he's cheating.
(#5563805) Re: Individual Games Record
Posted by Bus Driver Dan on 22 Dec 2023 at 5:01AM
I figured there had to be a way. Thank you so much for the helpful information. Now I know that I am 5-8-3 (Win-Loss-Tie) against him. (I think the site coders would have done better to put draws as the last column, which is standard in all sports, rather than second.) Anyway, I need to work on improving my record vs Friday2008. Thanks again!
(#5563791) Re: Individual Games Record
Posted by hoof hearted on 22 Dec 2023 at 4:25AM
Thats cool. I checked it out with a couple people. I had no idea we can look that up.
(#5563717) Re: Individual Games Record
Posted by RabidWolff of the Wolf Pack on 21 Dec 2023 at 5:36PM
.
Go to Friday2008's profile page.
Scroll down to where you see Friday2008's Completed Games Statistics
Just below that there is a link you can click..
This list shows all games completed by this player. You can view your game history against this player.
(#5563716) Re: Individual Games Record
Posted by laura lee on 21 Dec 2023 at 5:33PM
Go to the persons profile, right at the top of "Blank's Completed Games Statistics"" first line you will see
"view your game history against this player" click that
(#5563715) Individual Games Record
Posted by Bus Driver Dan on 21 Dec 2023 at 5:30PM
Is there a way I can easily find out what my games record is against an individual player? For example, I have played a number of games against Friday2008 and I would like to know how many wins, losses, and draws I have against him and in which types of games. Thanks.
(#5562214) Re: new last name
Posted by hoot on 16 Dec 2023 at 1:49PM
Great! Thumbs up
(#5562115) Re: new last name
Posted by stormy rebel on 16 Dec 2023 at 7:31AM
oh im gonna leave it stormy rebel that name is branded on me , lol. i didnt know if i had to change it on my account somewhere when we joined the game , i been here almst 20 yrs it seems like i forget sometimesFalling. { Player: Rebel ryder } For Giving Me This Name
(#5561952) Re: new last name
Posted by hoot on 15 Dec 2023 at 1:22PM
I've gotten use to and like stormy rebel name.
(#5561840) Re: new last name
Posted by hypnotist on 15 Dec 2023 at 4:55AM
You're still the same person as before so why change your name? There are no legal implications to not changing your name on a games site. #Justsaying
(#5560194) Re: new last name
Posted by stormy rebel on 9 Dec 2023 at 5:25PM
Thank you everyone i wont change it here my game name will always be Stormy Rebel A Gifted Name From My Dearest Buddy Rebel Rider . I Will Change It On My Next Renewel I Will Send Them A letter of the last name change it might mess everything up here lol dont want to do that
(#5559965) Re: new last name
Posted by fatdaddy on 8 Dec 2023 at 8:44PM
CongratulationsLINDA
(#5559940) Re: new last name
Posted by cindygal on 8 Dec 2023 at 5:55PM
congrats!!!!!
(#5559856) Re: new last name
Posted by Lil Red on 8 Dec 2023 at 2:23PM
Congrats!!
(#5559541) Re: new last name
Posted by marshagee on 8 Dec 2023 at 2:05AM
Congrats!
(#5559537) Re: new last name
Posted by GinnyB on 8 Dec 2023 at 1:11AM
Well CONGRADULATIONS to you Sweetie...
(#5559374) Re: new last name
Posted by **YANKEE ROSE*JR FRANK PAB on 7 Dec 2023 at 3:32PM
Dancing
(#5559370) Re: new last name
Posted by Mary on 7 Dec 2023 at 3:17PM
Congratulations
(#5559363) Re: new last name
Posted by eliphont551 on 7 Dec 2023 at 3:09PM
I don't think you need to change your real name here. I think they just keep track of your nickname & email address. High five

rabbitoid is right if you want to change your nickname. Thumbs up

Congratulations
(#5559327) Re: new last name
Posted by rabbitoid on 7 Dec 2023 at 1:54PM
First, congratulations. Then go to "preferences", click on "Account" and edit "Nick Name". It says there that it has to be approved by administration, I have no idea how long that takes.
(#5559263) new last name
Posted by stormy rebel on 7 Dec 2023 at 9:52AM
How Do I Change My last Name On My Account?? I Recently Got Married.
(#5558787) Re: Email
Posted by M3 on 5 Dec 2023 at 6:09PM
I am not an expert like rabbitoid is, but I have a suggestion anyway - check the Trash folder in both, that is check Spam and Trash in both.
Might be useless, but at least that will eliminate a possibility.
Another thing is to try a search for Goldtoken's e-mail address. Ask management here exactly what that is if need be.
(#5558122) Re: I need help
Posted by Games Administrator on 3 Dec 2023 at 7:43PM
In the address bar on your phones browser is a big A and a little A. Click on that and you can choose to go bigger or smaller. I hope this helps. Thumbs up
(#5558072) Re: I need help
Posted by fatdaddy on 3 Dec 2023 at 5:04PM
If there is a Ctl and a + on your phone that will work. Ctl and + until it's at the right size.
(#5557890) Re: I need help
Posted by eliphont551 on 3 Dec 2023 at 6:04AM
Also, turn your phone completely off, sort of a reboot, and try again.
(#5557815) Re: I need help
Posted by Jools on 2 Dec 2023 at 9:56PM
What browser are you using or are you using an app?
Check your auto-rotate is set right.
Are the fonts alright or is it using all different sizes?
(#5557804) Re: I need help
Posted by Solway Firth on 2 Dec 2023 at 7:53PM
I am using my Samsung Galaxy phone. I don't own a computer. I am still baffled by the sudden change of my gamesheet! And I have tried everything on the site to reverse this, but I didn't have any luck.
(#5557777) Re: I need help
Posted by laura lee on 2 Dec 2023 at 5:03PM
If your on a computer .... hold the ctrl key at the same time as you turn your wheel on the mouse
(#5557775) I need help
Posted by Solway Firth on 2 Dec 2023 at 4:52PM
I logged in and suddenly everything on my gamesheet completely did a total 180!


All of the names on my Playlist are so small that I can't even use it. Plus all of the colors, lowered not the ones I chose. I'm literally using a real magnifying glass just to make a few moves.
What happened and how can I repair it all?
Thanks
(#5557003) Re: Salvo
Posted by Whimjest on 30 Nov 2023 at 12:23PM
I think that when I save the move the screen stays on that game. I’ll take a look when a salvo games shows up again.
(#5555990) Re: Salvo
Posted by Jools on 27 Nov 2023 at 9:56AM
you can set your options to saty on that game, but it applies to all games.
Easiest way is to use the back arrow to go back and hit save again, it will show you the results of your move, but you then need to go to your gamesheet afterwards as it will be your opponent's turn
(#5555949) Salvo
Posted by Pamela on 27 Nov 2023 at 7:56AM
Is there any way when you are playing salvo that you can stay on the move you just made to see if there was a hit instead of moving to the next game?
(#5554337) Re: icon
Posted by laura lee on 21 Nov 2023 at 7:15AM
Duh wrong board
(#5554333) icon
Posted by laura lee on 21 Nov 2023 at 6:42AM
Kitty wants a nap and his santa hat twin would like to come out for awhile.
Thank you
(#5554192) Re: Holiday Icons
Posted by LittleTree on 20 Nov 2023 at 7:50PM
Christmas icons usually come out on the board after Thanksgiving is over. Smiling
(#5554167) Re: Holiday Icons
Posted by 123stephany on 20 Nov 2023 at 5:09PM
Any of them. To me it is a challenge to underatand this site. I guess I will maybe figure it out. I see hardly any Christmas icons to choose from.
(#5554166) Re: Holiday Icons
Posted by 123stephany on 20 Nov 2023 at 5:06PM
Yes I have and I guess all the ones I like are taken.
(#5553937) Re: Holiday Icons
Posted by eliphont551 on 19 Nov 2023 at 4:14PM
Are you talking about Name Icons, like the Turkey that I'm wearing? eliphont551

Or are you talking about the Goldies that you can put in your posts - like this It's a Turkey!?
(#5553936) Re: Holiday Icons
Posted by Hillbilly on 19 Nov 2023 at 4:12PM
Look toward the bottom of this page: https://www.goldtoken.com/games/info?infoid=48
(#5553934) Holiday Icons
Posted by 123stephany on 19 Nov 2023 at 4:09PM
Where are all the good graphics? I see others with them but I don't see much I like where I look. I want snow scences, Christmas trees, etc. Where are they?

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