Anyone having trouble with everything being to large? all of a sudden my game boards are so large I have trouble finding my play.
Thanks to anyone who can help.

have u by any chance misclicked on your Change Zoom Level bottom right of your pc screen

Press and hold Ctrl and use your scroll up and down to change size

Thanks, but I don't see Change Zoom Level at bottom right or any where else on my screen.

You could try holding your Ctrl key and pressing the - (minus key) and + (plus key)

Thanks so much!!! It worked by pressing the Ctrl key and minus key.

I only have one person on my Chumps List, but now I would like to remove that player from the list. The Preference page won't allow me to, nor will it tell me how I would go about doing it. Can anyone help?

You will need to send a message to GoldToken Support  and ask them to remove it for you, only way

hi, you are not able to remove a player from your chumps list, you will have to approach GT Support, they will do that for you

Ok, thanks for your advice, budgie and Pattiemac. ;-)

our pleasure

The Beach Blanket Bingo Tournament.

Songs That Shaped Rock 'n' Roll list.

Notes at bottom: Players need 100 points to win the game. 11 incorrect guesses complete the Hangman.

Should be: Players need 6 points to win the game. 11 incorrect guesses complete the Hangman.

It will take FOREVER to reach 100!! lol

Need help please

If it's Hanging Diceman it's correct, if it's regular Hangman you're correct. Check it out.

oops marc... i peeked at a couple games... and Thematic Executioner and Thematic Hangman.. both say 100 points... ouch..

#8232315 and #8232173 are 2 of smelly's games... so i can see his confusion... lol

All the Hangman variants need checking please in this tourney.

Please advise

I would assume that the next step is to write to GT support or whoever is running the tourney. I am not part of that circle.

m

Thank you

Informed the person who set it up before I posted on here....
Thanks anyway

Can someone explain to me the scoring for the wikiless tournaments?
I have lost several recently where I played the most games and had the most wins and yet lost the tournament.
In the latest one I had played 12 games, won 8 and lost 4. The person who won played 9, won 7 and lost 2.
Is it a percentage thing?
Or is it what happens in the final round...in this case I won 2 of 4 games and the person winning has won 3 of 4. (a 3rd person lost 3)

Thanks for any insight. I've been puzzled about this for a long time.

I am no expert.. but you mentioned 'rounds'... i would have to assume that it works this way...

using an example where round 1 has only 2 brackets..

say in round 1 u have 12 games in your bracket.. but the other bracket only has 8 games.. u win your bracket 12-0 and someone else wins the other bracket 5-3.. the winner(s) of each bracket move on to the next round.. where scoring is reset.... you then play each other.. and opponent wins 2-0...

opponent wins.. even tho overall u have 12 wins and he/she only has 5

because the scores from round 1 are only used to determine which players move on to the next round(s)

hopefully this helps...

Hiya Genie

The number of games played does not matter ... Only the results and winner of the final round, wins the tourney .. I have had the same many times.. There may have been an odd number of players in th first or 2nd bracket ... Only the winner of the last bracket wins the tourney. Hope this helps

Yes, that helped to make it clearer for me.

Thanks to both of you for taking the time explain it to me.

Join Five New Ladders & Collect Your Reward posted by Badger on 3 May at 5:23PM

Join new ladders before this weekend is over, and send your first game numbers (all 5 - one from each new ladder game) to GoldToken Support when they arrive and collect any Odds & Ends Tokens of your choosing from the Recognition Tokens - GoldToken's Treasure Trove page.

Keep checking the ladder itself. The game number is generated as soon as the computer matches you with an opponent, but it won't show up on your game sheet til they have moved. You may already have a game you don't see in your game list yet.

I see I'm on the Halma ladder w/no game number yet If I don't get a game by midnight, how can I turn in all my 5 new ladder game numbers?

You might try joining more ladders in hopes of getting a game on one of them. I had to join seven or eight before I finally got my five games.

There's nothing else I like...LOL but I'll try to find at least 2 more. I don't even like Halma

badger mentioned that it is rare that the games wont start within a day or so... but.. if that is the only reason u didnt make the deadline.. they will "hold the tokens" for you...

so....if still not started by midnight... i would send a message to GoldToken Support  listing the 5 ladders along with the numbers you have so far... and then get them the missing game number as soon as possible

Do we get just one token?

I just checked my new ladders and I am in 3 games out of 5 so far.

no.. you get FIVE new tokens from any of the odds and ends sections

I got my five new tokens today

-pirate
-knowledge navigator (piratey)
-a sure thing (another pirate)
-fierce competitor (a pegasus)
-known to pull a rabbit out of a hat (or a hangman game lol)

Does this refer to 5 Ladders of the newest games or just 5 ladders that someone has never been in?

And is it just site ladders or can it be club ladders?

Ladders you've not been in of any game type, but it has to be site ladders, not clubs.

Thanks for the clarification!

Anytime!

Thanks and let me add a clarification that we both ignored that you may have once been in any of these ladders but not within the last 30 days (if I read that correctly).

What are the newest games? It says 5 ladders that you have never been in before, so that would encompass all the games, if it was only the newest games, you probably would have never been in them before. I sent them a question personally, all the ones I joined, has an odd number of people or I am the only one.. so what happens when you don't start a new game? Especially by the end of the weekend. The games are already being played with people already in the rung. Everyone knows some of these games can take months. So it could be months before any of the ladders I joined, I am able to start a game in.. That wouldn't be fair because I couldn't give them a game number, when it is not my fault a game did not start...

If others join or a match ends (which they do), then you will have a game. Its rare for a ladder to not give you a game in a week or so. But if it happens to takes that long, we will still hold to the prize. We just want five new ladder game numbers, so joining more than one should help.

I've had numerous which I waited over a month because no one else joined. That is how I knew to bring it up. Hopefully that does not happen. I did write down all the ladders I joined, sent them to you and support, so I am just waiting for numbers now. I joined 30, but apparently they can't be club ladders, so I guess only 6 would count

oh and thanks for all the clarifications Mary.

i joined 5 new ladders yesterday...my games all started within hours... so i got my numbers right away... i submitted them this morning ... along with the name of 5 odds and ends tokens.. that i think would be WONDERFUL to have...

any idea how long the wait for tokens is? i assume it will take our extra special volunteers awhile to work thru all the messages... probably gonna be a huge job...

hip hip hooray for volunteers!!

i joined 5 but so far only 3 have started

I haven't recieved any games yet.

Who do we send our game numbers to?

GoldToken Support  Don't forget to inculde which tokens you would like in your message.

Can the tokens be from any one of the three categories under Odds and Ends or just the first one?

So how long does it take to get your tokens, or get a reply from support regarding your tokens, or that your games are okay for the tokens? I saw where one player posted, and it only took a half a day.. I've been waiting several since I sent my ladders and game numbers in and haven't heard anything, whether the games were okay, or not, or if I was going to get the tokens. Just wondering how long this normally took?

thanks

I had mine the next day.

i think i got mine quicker.. simply because i had my game numbers ready so quickly that there were fewer requests total to sift through... i can imagine that there are quite a few more ppl in the queue at the moment to work thru... give them time... busy busy volunteers

I didn't think of that pegasiswolf. I waited till the last minute, because I couldn't get all my games. I turned it in when I did, but when I did, did seem to be at the last minute. Other people could have gotten theirs at the last minute also, and I didn't think of that at all. I know I had seen someone post about it earlier, about how long it would take. It was never answered, but then they reposted and said something like to never mind because they got theirs. It had only been a half a day or so... That was quite a few days before the deadline also!

The correct grammar may help too as in:

X ladder- { Game#X }

I presented all of mine at the same time and got them within a couple of days.

This is annoying that I keep timing out but I have all these vacation days that I'm never going to use anyway. I think since my membership is going to be up soon, I'll just take every vacation day that I've got left because I am tired of losing these games, I really am.

Alright, never mind, I see that it's only available to Platinum members.

Vacation days DO prevent time-outs!

Silver members get 30 vacation days/year.

JerNYC,
You have to mark your vacation days in order for them to be used. As a silver member they will not automatically be used when needed to avoid a timeout.
I think that is what you were expecting?

I'm getting poor dice, cards and letters!!!

Time to take a break then!

I've been getting this message pretty often lately when I'm "sending my move" and just wondered if it's only me:


Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, goldtokenmanagement@goldtoken.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/2.2.23 (CentOS) Server at www.goldtoken.com Port 80

Yes, me too

It happened to me a couple of times this afternoon. No big deal. I just backed up, tried it again, and then it worked.

Same here.

That's what I do, too, but it's happened at least 10 times tonight. That's why I was beginning to think it might have something to do with my computer.

No its not your computer because it has happened to me several times tonight as well

Thanks.

I've been getting them every other move tonight. I just backspace and do my move again and it has been okay

Same here

Welcome to my world... daily slowness, error mssgs and tossed off are my norm at GT .... I have been getting these daily , sooooo no sense to post em all....

Database unavailableThe database is currently unavailable.
This is normally just a transient error; you should be able to get connected if you reload this page.
If this message shows up more than a few times, this means we are having database problems, and you should try back in a few hours.

ccc

Error messages 

This message means that the publisher's computer experienced a technical problem while it was trying to send you information.
This can occur because of a mistake made by the author of a page or by the publisher. You might want to try getting the page again, though this problem is likely to happen again.
Technical details
This is result  500 Internal Server Error.

Thanks, everyone. I'm sorry I brought up this subject again but, because it was happening so frequently last night, I thought it might be on MY end.

Tomas made some adjustments to help with this issue. Let us know if it continues.

Here is a new one I have never seen before that I just got:

No data received
Unable to load the webpage because the server sent no data.
Here are some suggestions:
Reload this webpage later.
Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.

I have a friend who can not log onto the Beta site. They have tried with IE, Chrome and firefox. Would anyone know why that would happen, they have no trouble getting on the main site and they are a Gold member. This is what they see when they try >>>>


When I go to the beta site, it has two screens over lapping each other & there is no way 2 log in

The beta site used to be for gold members and above, maybe someone can confirm this?

Alexlee said that the person is a Gold member.

Thanks steve, they are a gold member but they dropped to silver for a little while and now back to gold again. I am waiting on Mecir or someone to
update the gold members list on the beta site...I think it must still have them as silver there

I was checking the tourn. bd. and it said i won a cribbage tourn. i never play cribbage and now i'm going to the next rd. i refreshed the page thinking it was my bad eye, and Whispy Willow now has my oops icon and I have a green frog. Whispy, did you have the green frog? is anyone else having this issue and missing a frog?. I hope gold token support can switch it back.

Thx. ellie

It looks okay to me, ellieoop! Try clearing your cache & cookies!

I'm on the iPad..I'll get on my laptop and hopefully I won't be a frog.

Thx. red.

Hi ellie. This sounds like a cache issue to me. I see your oops icon as normal. Are you using Firefox? It seems to have more cache issues than the other browsers. Try deleting the cache and see what happens.

on the Ipad i use Safari. i only use Chrome on the laptops. i never have any problems with Chrome.

what browser is chrome affiliated with? do you just have to have the right browser then find a chrome update or add on?

all i know is that it's a fast browser. it updates almost everything for you. it's googles browser. go to chrome, it's a free download, try it. i've used all the other browsers and i would never go back to any of them..

Chrome browser is a google product and as ellieoop  stated it is a free download

You sure you haven't been "indulging" ellie?

smarty. was it you that i was out with last night?
it was the ipad. i shut it and reloaded it and still was a frog.
now i'm on the laptop and i'm oops again..

thx. so much red..

no, I've never had a green frog. lol.. I had a blonde girl blowing kisses and just changed about a week ago to a pink dog sleeping.

I am in my own personal wiki, which no one else has access to. I was trying to work in it, I created a new page for the chart I wanted to make. I keep getting the message that "open seat is currently editing the wiki page and it will be available in 30 minutes".

When I am the only one that has access to it, why is it telling me this and not letting me do anything?

This is a new thing that just started happening when editing wikis. Just use your back arrow and hit edit again, and it will let you proceed with your editing.

I just made a move on a game, got the game back (not sure why it is my turn) but anyways, it is a game with a 3 day time limit. This is the message it says,

"Examine this move carefully and save it if you are satisfied with your move, or undo the move if you would like to make a change.
You may look at the rules if you have any questions about how to play.

This is #8198019 . It has a time limit of 3 days per turn . If a player fails to make a move in time, that player forfeits the game.The next move must be made within 3 months to avoid a timeout.

Please familiarize yourself with our Timeouts rationale."

How could 3 days go to 3 months and it is my turn and I don't have any vacation days set?? Just wondering, guess I don't understand the time limit or something. I am going to make my move, so the time limit may change. So if it does, it does say 3 months at this point in time.

I'm just testing that it thing... Is this right or where/how do you test it? The "it" that was in the newsletter. lol

:WhispyWillow:

I'm trying it 2 different ways,

:whispywillow:

okay, I guess I don't have it, or it isn't working for me.. I did have 2 colons... like : : my name and : : but one showed up in they typing...

: WhispyWillow : :
: whispywillow : :

Mine is working. You need to have a signature, do you?

I'm not sure how you get one, or I guess how you do it.. do you have to ask someone, I see now that it is different than your icon. I thought maybe it was your icon with your name but now I see that it is totally different. I guess I don't have one since it didn't work for me.. Can you ask for one, or do you have to win one?

:azd159:

This is where I saw this:

   Do You Get It? 

These players sure did! marcmandy, kittyrambo, Kat & betty04 all got it. For consistent effort, so did rabbitoid and dizzymind too! Congratulations Be sure and watch for the game to be posted on your favorite boards, and maybe you will get IT too. Grinning

Did you get IT, but not know it? Try IT by typing your account name between two sets of colons with no spaces, like this one --->>> : <<<----

   Example, : : Matt : : = Matt 

If you got IT, you will see your personalized GoldToken Signature Goldie when you do so. Thumbs up

Yes, signatures are usually given to you as a gift or prize. For example I won mine when I won a competition for which we had to find something hidden some where I don't recall now,lol.
One of the ways will be winning Photozone competitions Why not participate in our monthly competitions and give it a try?

I don't think I've ever had it. If I did have it, I lost it many years ago.

: Big Giant Head : :

I tried it also but would'nt work so i thought it was another april fools joke lol

Never did have 'it' LOL

I want one with a prettier cat

genie

I just want one, period! lol 'd really like to be an IT girl.

That's odd, I typed that with a colon before and after genie and it doesn't show them.
And it should have been I'd like to be....
What can I say...it's still morning. lol

    genie

Just don't work for us does it Genie lol :ladyvic:

Nope. Guess we're not 'special' enough. lol

lol... no, not yet anyways I'll try to make my own... I made one half asleep last night, but it is way to big, I need to start over, redo and condense....





So now that I am awake and in control of my senses, I will try to make a more practical one.

This is what I love doing... graphic design and making tags.... mine are just in a little different format with the names than done here... I have rights to tons of materials that I have bought (they are called elements and papers) and I whip up all kinds of stuff.... I have to try to get my animation program back. the only time I had it was with PSP 7, now that I lost everything I don't have it, and I have looked all over for an animation program similiar to that and can't find one... With the newer PSP or Corel programs, I don't know if that is built into them, I can't seem to find it, or if you have to buy a separate program.

Your picture made my computer freeze up. lol

I'm going to make a folder of some of my old work, with just simple tags and nothing fancy with a lot of elements like this one.

i've participated in competitions. I did the July black and white in the photozone, submitted my zebra. I had a brand new canon rebel. then i was off line for 7 months. I lost every single thing I own and have been having a very hard time replacing things. So no camera, that will be a ways down the road. I got back on line last month, and did participate in the finding of the icon hunt, thought I did it really, really quick, thought I had a chance at winning, but no, that didn't happen either. I did just win a tournament a couple weeks ago, haven't heard anything on that. I do know at one time they use to send you actual prizes, don't know if that is still the custom or not since I have not heard anything...

So I will keep trying to see if there is anything I can do.

Thanks!

is such a pretty picture WhispyWillow 

thank you.. I used to make simpler ones (they would be easier to open), but I have to find an animation studio that will do the animation since I lost the one I had with PSP 7.. I can't find anything like it, so I can continue to make the simpler ones... Here is a sample of a simple tag:




I also have to refresh my memory on how to make transparent backgrounds and get my font program out and loaded with all my different fonts...... so many things to do, just to make the simple tags again.. the more complex one, I can do right now, there not near as complicated.. You would think they are, but when your rusty and can't remember, they are not....

Oh, I am just glad I can tell some club owners that I am in that the games are ready to go to the next round. LOL

I uploaded some in a photo folder called signature tags if you want to look at them. I don't know how to link the actual photo album... I don't think. I will try. SOme of the pictures don't show up, but if you click on there name, you can see them. Don't know why that is.. I put 4 different tatty signatures right in my profile, so if you click on my profile, you see 4 right off the bat... I am in the process of trying to figure out how to link to album

WhispyWillow's Album titled Signature Tags

Just looked at your album and only four show up

Like I stated 2 posts up, " SOme of the pictures don't show up, but if you click on there name, you can see them. Don't know why that is.."

I don't know why they are not showing up but if you click on the first one and bring it up and then click next they all come up individually, or if you click on the name of the picture, it comes up. They just don't show up on the main page for some reason.

ooooo....yours is so perfect

i keep testing 'it' with colons and semi-colons.. no luck yet...

ill just keep checking DBs and maybe ill be the lucky first to get it elsewhere..

I have a question regarding profile tokens. I have looked at a lot of them in other people's profiles and can figure out what some are for. Is there a page or list with all the tokens, telling you what they are for. I just won one for: Head of Utensil Organization and Maintenance and was trying to figure out what it stood for. I also read somewhere last month that you could buy them (????) and gift them to other people. Where does all this take place? I can't remember where I saw that, and I can't remember any place where any of this information is at.

As I was looking at the FAQ to see if I could find info, I saw something else... where you can win prizes. So if you win a tournament, do you win a prize??? If so, do they contact you like once a month or something to find out your address, etc?

I know, so many questions, but being awarded the profile token started me looking at things. lol

Thanks

You can find a list of tokens and cost here: Recognition Tokens - GoldToken's Treasure Trove.

Info (at the bottom of most pages)

Recognition Tokens

thank you so much.. I looked for something like that for quite a while. lol

The token you won was most likely for a tournament win. Many of our tournaments award a token to the winners.

I know what you mean. I finally put a link on my profile so I would not have to search for it anymore.

how do you do that?

_

...and to you, too!

Is there a GT APP for the Iphone?

Or for Android users. The answer is not yet, for both

oh how I wish!

yes...

for Android table.. i use it suntime...

Apps are on the upcoming list!

Sweet

Yes! I would so get it because it's at the top of my most wanted apps list!

I dont know what I did - but I have lost graphics (or at least partial) on my games - IE: Ludocrus - Dots show up but no board - gammons - pieces show up but no board - PLEASE HELP!!!

make sure your computer is turned all the way on...

IT IS!!

You may have turned something off in your browser settings. Do you have a second browser to test it against?

yes, Badger I do have a second browser, but I decided to just go ahead and do a 'restore' - that took care of everything - for the suggestion!!

Awesome!

can t barr of the w1 stone? is bug.. or the rule... help.. thanks...jack..

Hey, Jack!

Are you moving the stone on w9 into your inner table (points w1-w6) before trying to bear off?

no... i do W9 to W4 than W1 to bear off... but i can t... but W4 to W2 you can... but why?

something I'm not understanding here... not sure if I'm seeing the dice. what's your roll? I'm seeing 5/5 on your side of the board, but I think that's your previous roll.

if your present roll is 5/2, then of course you can't bear the W1 off. in fact, the only legal move is W9-W4, W4-W2. until the higher men are borne off, you can't use a 2 to move W1-off!!!

mmmm.. i was fraid for you solution... but is true. its the only solution the let me doit... oh well.. thank you...

Error messages 

This message means that the publisher's computer experienced a technical problem while it was trying to send you information.

This can occur because of a mistake made by the author of a page or by the publisher. You might want to try getting the page again, though this problem is likely to happen again.

Technical details

This is result  500 Internal Server Error.

Error messages 

This message means that the publisher of the page you're trying to reach is so busy sending pages to other people on the Internet that it can't handle your request right now.

Try again in a minute or two, and the publisher might be less busy. Many publishers are busiest in the mid-morning and early evening.

Technical details

This is result  503 Service Unavailable.

What model is your WebTV unit David?

Food Moening Mary

I am using the RCA Classic, not a webtv2. Works fine for me.. and at all orher sites. Some days and times are worse then others here. Have not been able to pin down any pattern. Many more bad times then good.

I THANK YOU .. swamp fox

Error messages ---- Tossed Offline 

This message means that the publisher of the page you're trying to reach is so busy sending pages to other people on the Internet that it can't handle your request right now.

Try again in a minute or two, and the publisher might be less busy. Many publishers are busiest in the mid-morning and early evening.

Technical details

This is result  503 Service Unavailable.

Error messages 

This message means that the MSN service was communicating with the publisher of a page, and the publisher's computer did not respond properly.
This can occur because the author made a mistake in preparing the page. It's worth trying a few times, since sometimes this problem will go away.

Technical details

This is a server result  404 Not Found.

Error messages 

This message means that the publisher of the page you're trying to reach is so busy sending pages to other people on the Internet that it can't handle your request right now.
Try again in a minute or two, and the publisher might be less busy. Many publishers are busiest in the mid-morning and early evening.

Technical details

This is result  503 Service Unavailable.

Error messages 

This message means that the publisher of the page you're trying to reach is so busy sending pages to other people on the Internet that it can't handle your request right now.
Try again in a minute or two, and the publisher might be less busy. Many publishers are busiest in the mid-morning and early evening.

Technical details

This is result  503 Service Unavailable.

Here is a pattern.. Please fix this ..Every Morning

Error messages 

This message means that the publisher of the page you're trying to reach is so busy sending pages to other people on the Internet that it can't handle your request right now.

Try again in a minute or two, and the publisher might be less busy. Many publishers are busiest in the mid-morning and early evening.
Technical details

This is result  503 Service Unavailable.

A 2003 or earlier unit?

Nope , I would need to check but it was one of the last webbies built by RCA ... 2008+ I think....

Tis something deffinetly from GT.. I always get the usual slowness.. But between 6:30AM=7AM EST, every day, GT in not playable for me. I can go to other sites then and play no problem ... please fix? tyvm

Would you please provide the model for me, so I can do some research on it, thanks!

Thanks for the help Badger  .. I highly doubt it is the webby. It hapens the same time of day, everyday ,, and ONLY at this site ... Model #RM2100 ..... tyvm

Sticking my nose in here,,, but this is ringing a bell with me. That sort of time of day (late morning here in the UK) is just the time of day where I have noticed some serious slowing down, quite habitually, a little while after the regular down-time.

Not enough to cause serious annoyance as far as I'm concerned; I've always assumed it had something to do with the database getting consolidated for a while after the regular down-time. But perhaps if something about swamp fox's system was a little 'fussy' about timeouts, it would give up a little too easily, and produce these messages?

Just a suggestion!

Here we go again ... tossed of GT same time of day, everyday .. but can play at other sites just fine?

Error messages 

This message means that the publisher of the page you're trying to reach is so busy sending pages to other people on the Internet that it can't handle your request right now.

Try again in a minute or two, and the publisher might be less busy. Many publishers are busiest in the mid-morning and early evening.
Technical details

This is result  503 Service Unavailable.

The same slowness happens to me every morning at 5:40 A.M Central time. I think the daily backup has just finished & this slowness is to be expected while the data base is getting organized. It only lasts for about 10 or 15 minutes. I just do other things for that bit of time. When I come back, everything is fine.

Now that's your fault for getting up at 5:40 AM

the same here. It is only for 15-30 minutes, and a person can always find something to do for that length of time, it's not hours... I usually go play my games on the beta site, clean my house or whatever needs done. It's a short period of time and I can come back shortly and resume my games.

This seems to be a site wide problem , not my webby. It just affects different operating systems and places differently .. IMO the answer is simple. Please fix this ... tyvm

For what it is worth, I am not experiencing any slowness about that time.

it doesn't bother me.. It is only for 15-30 minutes, so I wouldn't think it would be a number one priority. I don't think any website should be required or guarantee that they are going to be running at 100 percent all of the time. It is just something that happens and any website with this many people is probably going to experience some sort of slowness at different times during the day. This is happening after the data base saving goes on. I imagine it probably takes a little bit to get everything up and going at speed after that. That is what I have thought it amounted to. Now if it was for hours every day, yea then I would think it was a problem, that would get to be annoying.

IMO and expierence Huge Costly Problems usually start with small symptoms, such as this. The players have pinned down that it is GT and the exact time of day this occours. IF Mecir or The Server could run a dignostic , during this half hour , they should be able to pin the problem down. Fix it and prevent aay possible future costly repairs this may cause.

Just MY Idea .. Thank You ... da*fox

The problem some players are experiensing could be due to server size. If that is the case and it really is a problem then the solution would be bigger servers, and the only people to pay for that are the players. Are we willing to pay more to get bigger servers? At least I would be very reluctant to do so to prevent a minor inconvenience.

Have you tried doing this? It was something Badger posted on the Bug Board to help them see where the problem is occuring. Just a thought....


Posted by Badger on 18 Mar 2013 at 10:56PM
Yes, we need you to follow the instructions on this page: [ How to run a traceroute ] so we can track down what is causing you a problem. Then, once you have the file, copy and paste the info to GoldToken Support .

You cant even buy a web box anymore. finally threw mine away when msn quit supporting them. thats probably the problem.

good point. Now a days, a lot of the new tv's have the internet built right into them. You just need one of those stick wi fi things to plug in to get the internet connection going.

nasher and Batty both have good points. WebTV's are no longer supported by MSN for a reason. We have made some adjustments, and you should see some improvement now David. It's the best we can do without hurting everyone else's connection. I hope this makes the difference for you.

Hi,
I'm unable to move on ANY whist game!!!.. I have send a message to SUPPORT, but no answer... My games will be timing out in a few hours....
Others have the same problem....
What to do??

Can anyone help please?
When I go to move on the game, my browser closes (I have used 3 different browers).
I have rebooted the system several times.....
I have used another computer Have used computers not in my home
My other games are fine....
This has been happening for a couple of days at different times during the day.
I have tried everything... I have a computer background, and I still can't figure this out

I have over 20 games about to time out……
Have sent out several messages for help... no answer as yet

I started to have issues with some game boards not loading properly (salvo, lines of action...) after updating to palemoon version 19.0.2...if I go back then forward on the page it clears up but this can get annoying after a while...is there a fix for this?

What ever palemoon is it must be causing it.

palemoon is a browser like firefox

Do the boards load properly for you with another browser? I am not familiar with Palemoon...does it have a compatibility tool like IE?

It happens on both Palemoon and Firefox browsers...I tried IE, Chrome and Safari and had no issues. I was pretty sure it was the browser because the problem started when they did their last update, but I wanted to check to see if anyone else had the same problem and if there was a fix. thank you

yes..i'm getting the same thing, i use Firefox browser

now I am just opposite. firefox works great for me, safari and IE are the slow ones.. I just downloaded firefox a couple days ago because I was fed up with the other two, and it seems to be working better.

Maybe we have'nt got the new update yet or something.

Firefox has been an issue for a while which is why I switched to Palemoon...now since the most recent update Palemoon is acting up too. The graphics issue happens only on GT, not sure what to make of it...I am now using Chrome with no problems but I hope the next update fixes Firefox and Palemoon cause I'm running outta browsers here

I'm not real computer savvy, so a dumb question probably.....
Why do you guys have so many different browsers to use and switch back and forth all the time? I guess I would think that the more browsers you load on your computer, the more you are asking for problems and conflicts?
I like to keep my computer simple to avoid problems from conflicts. I use IE and that's it. And I have very few problems.

I agree,, well said Genie 

I agree also....IE is the only one I've ever used and I've never had problem

Oh good, Thank you, guys. So it wasn't a particularly dumb thing to say. lol

the reason I have others is my ie won't work. so I have to use others. every time I try to open ie it crashes and closes

Sounds like a valid reason for you.

The only problem using different browsers is if you allow the new browser to use the settings you already use on your other browsers. You see, by doing so, you may unwittingly get the same issues with all, if you are downloading a new browser because of problems. I like having different browsers because some do work better on different sites.

I am wondering, because we haven't uploaded any recent site updates if your page problems are due to the new IE updates. If your browsers share the same settings, it would happen with all of your browsers. IE has been known to be problematic before (IE8 was wretched lol)...it seems to be the only thing that might be the cause. Would all having trouble please click the tool option on your browser, and click the About link, to see if you are working in an up-to-date- browser or not, which version it lists and post it to this board. Example: I am on Chrome, Version 25.0.1364.172 and under the version it notes that my Google Chrome is up to date. That might help us track this down.

Will do more research tomorrow to see if we can't locate the cause. Tomas is diligently working on this too, to see if we can't come up with some sort of resolution for you.

Both Firefox and Palemoon are version 19.0.2 and say they are up to date.

that's the firefox version I have, so yours is up to date, as I know mine is as I just downloaded the newest version a few days ago when I got tired of IE and safari... Firefox is working great.

Mine says:
Internet Explorer 10
Version 10.0.9200.16521
Update versions: RTM (KB2718695}
Product ID: 00150.20000.00003.AA459
Box is checked for Install New Versions Automatically

IE is the only browser I have. I have Windows 7.

There is a definite page loading problem at peak use time...around 5-7:00 PM Eastern time for me. I will get the "IE can't find the page" screen quite a bit then also. Some days the pages will load slowly the whole day (spinning pages). Other web sites will load just fine. So I, too, think the problem has to be here....somewhere/somehow.

I'm not going anywhere, as I do love the people and the games here. It would be nice if the loading problem could be conquered, as so many people have a problem with it, and do get frustrated (and some angry).
If I were a bona fide Genie, I would use my power to fix the problem, but alas, I'm a fake. lol

My Firefox is 19.0.2 and is up to date too.. when i use IE here, i have a hard time copy & pasting and i have underlined words with pop ups

i use Windows 8

it took me forever to get rid of those underline words and pop ups in ie.. it was annoying. I finally found out how to do it. You have to go to your tools, manage add ons and there are a couple in there that make that happen. If you disable them it will be fine. I can't remember which ones now though. but a lot of those add ons, you don't even need. it is just junk other websites have thrown in there to try to get you to use with your browser. You can look at them and tell basically what they are. but that is what your underline and pop up problem is.

I have never had a problem with underline words or pop-ups and have never done anything with manage add ons.
Interesting.

last summer (July to be exact), this was a big problem for quite a few members of the site. there was a lot of discussion about this problem on a couple different boards. Someone here knew what the problem was and told us what it was and how to get rid of it. I then did a little more research on my own (because I didn't have the exact specific add on), but through research knowing what was causing it, found out which one of mine was doing it. All you had to do then was disable it and it would quit. Things add on to your browsers alot, sometimes unknowingly, and sometimes add it on yourself, thinking it is an enhancement. Sometimes they are, but sometimes all they do is damage, so you need to be careful.

Which is exactly why I don't do a lot to mine. lol
I'm not the best at doing those things, and have learned I'm better off to just leave things alone, especially if they are working okay.
If it ain't broke, don't fix it.